Focus on your profession
Why Franchise With Us:
- We are customer focused
- Established brand – registered trade mark
- Designed and tailored our job management system for efficient service delivery and tested it on over 7.650 jobs since 2019
- We have emergency contracts with several companies
- Reduce travel time by focusing on local service delivery we already have over 4000 customers and we try to serve them via locally closest franchise operator with the relevant skill set
- Dedicated customer service team
- Professional phone system and call answering service
- Outsource invoicing, bookkeeping, accounting, and chasing up payments
- Marketing and customer service
- Continuous professional development programs and training
Pillars of successful business
01
System
- Job management system and developed processes:
- Quote
- Get quotes approved
- Schedule jobs
- Log job details, take pictures, videos with AI transcripting
- Generate work repots
- Process and record payments
- Integrated phone system
- Automation
- Customer Portal and job follow up
02
Answer the phone
- Professional call handling
- Missed call missed opportunity our calls get answered and returned conversations are recorded on office lines
- Calls made from job card within job management system are automatically attached to the job
03
Service delivery
- Turn up on time, send estimated arrival time with live tracking link or inform customer on delays
- Get the first impression right – look professional
- Deliver excellent service on site
- Record description of work carried out , take pictures, videos
- Leave work area clean and tidy
04
Customer service
- Welcome new customers with, customer portal login: access to job history, images, certificates, book new jobs
- Capture feedback and listen to comments, share them with service delivery partners and implement improvements
- Stay in touch with customers after jobs are completed to increase repeat business
- Honor warranty obligations if there is any problem (like defective parts) we will resolve it
05
Marketing
- Brand
- Professional communication and appearance – in person, online, and social media
- Capture customer reviews, and and repond to them
- Regularly update websites, and social media profiles
- Advertising campaigns directly or through partner services
06
Professional development
- To be the best commitment for continuous learning to keep on top of the chosen professional field
- Assistance with skill gap analysis and trainings
- Keeping up with industry regulation changes, learning about new technologies, and implementing them
07
Accounting
- Capture and file receipts, purchase invoices
- Issue sales invoices
- Accurate bookkeeping and accounting
- File on time
What We Require
- Willingness to learn (there is always room for improvement)
- Professional qualifications (governing body registrations like GasSafe, NICEIC…) and at least 3-5 years of experience
- Small capital investment to get access to our systems and learn how to make the most of it
- Commitment to further professional development.
If You Are Interested Email Us Your CV, Qualifications, Trade Experience, And Future Plans
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